SUPPORT

ChessGuess Support

Use these channels for technical issues, account problems, or multiplayer reports.

Email support Delete account

Contacts

Email: colabgamestudio@gmail.com
Average response time: 2-5 business days
Supported languages: Italian, English, Spanish

Quick FAQ

Cannot log in: verify username/password or Google login.
Online match not starting: check connection and retry matchmaking.
Supporter purchase issue: send a ticket with username and receipt.

Bug Report Template

To speed up troubleshooting, copy this format into your email:

Subject: ChessGuess bug report

Username:
Platform: Android / Web
App version:
Date and time of issue:
Short description:
Steps to reproduce:
Screenshot or video (if available):